Shipping policy

Shipping Policy

Shipping & Delivery

At Shooz™, we commit to delivering your order with care, speed, and reliability. Every pair is prepared and packaged to reflect the premium experience our brand stands for.

Please review the information below regarding processing times, shipping methods, and delivery estimates.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or official holidays.

During high-demand periods, launches, or promotional events, processing times may be slightly extended.

Shipping Methods

We ship locally within Türkiye and internationally through trusted logistics partners such as Yurtiçi Kargo, FedEx, Aramex, and Samsa.

Delivery times start once we ship your order.

Shipping providers may vary based on destination and service availability.

Estimated Delivery Times

Destination Estimated Delivery Time
Türkiye 2–4 business days
Europe 4–7 business days
GCC & Arab Countries 4–7 business days
International Orders 7–12 business days

Please note that delivery estimates begin after the order has been shipped.

Total delivery time = processing time + shipping time.

Shipping Costs

Türkiye

Shipping fees are calculated during checkout based on location and order size.

Free shipping may be available on selected campaigns or minimum order values.

International Orders

International shipping rates vary depending on destination, package weight, and courier service.

Shipping fees are displayed during checkout before payment confirmation.

Please note that customs duties, taxes, or import fees imposed by the destination country remain the customer’s responsibility.

Possible Delays

While we always aim to deliver orders on time, delays may occasionally occur due to:

  • Customs clearance procedures

  • Weather conditions

  • High seasonal demand

  • Carrier delays

  • Remote delivery locations

  • International transportation restrictions

Shooz™ is not responsible for delays caused by third-party shipping carriers or customs authorities.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and shipment details.

You can track your order directly through the courier’s tracking system.

Delivery Requirements

For security purposes, certain shipments may require a signature upon delivery.

Please ensure that the shipping address and contact information provided during checkout are accurate.

Packaging

All Shooz™ orders are carefully packaged to protect the product during transit and preserve the premium unboxing experience.

Contact Us

If you need any clarification regarding shipping or delivery, please contact our support team:

Email: shooztr@gmail.com
Phone: ‪+90 554 665 14 56‬

Thank you for choosing Shooz™ — timeless footwear crafted for modern elegance.